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How can we help?

Find a clear next step for your Core Agentic service.

Browse help by category below.

Browse help by category

Getting started

Prepare for your first workflow review.

  1. Choose one repeatable task and name the person who owns it. Bring a redacted example, the current steps and the tools involved.
  2. Agree on a baseline, a first scope and acceptance checks before a build begins. Confirm timing, training, support and handoff terms in writing.
  3. New to Core Agentic? Book a Demo to see what could fit your work. A call does not create an account or start billing.
Book a Demo

Accounts and access

Get help without sharing sign in details.

  1. The public client portal is being prepared. Its Sign in action does not open an account or collect credentials.
  2. For an existing engagement, use the access route agreed with your project contact. If you cannot enter, email help with the affected workspace name, time and a redacted error.
  3. Never send passwords, one time codes, recovery keys or private customer data. Ask your authorized project owner to review access changes.
View client portal availability →

Software and workflows

Make a workflow problem easy to reproduce.

  1. Record what you expected, what happened and the time. Include the workflow name, a non sensitive record reference and the steps that led to the issue.
  2. If a workflow may send, publish or move money incorrectly, stop using that action and notify your authorized project contact. Follow the agreed incident and rollback plan.
  3. Test fixes with approved samples and an accountable reviewer before resuming affected live work. Do not retry a consequential action without checking whether it already completed.

Integrations

Check the source and permissions first.

  1. Name the connected tool, the affected workflow and the last confirmed successful step. Check the provider's own status page if one is available.
  2. Ask an authorized administrator to check access, account limits and any changed fields. Never paste API keys, tokens or full exports into an email.
  3. New connections require a review of provider access, fees, data scope and test cases. A listed workflow is not a promise that every provider is supported.

Billing and service

Find the terms for your actual engagement.

  1. Your signed scope and service agreement define fees, milestones, third party costs and ongoing care. This public site does not provide a billing dashboard.
  2. For an invoice question, send only the invoice reference, company name and the point you need checked. Do not send card or bank details.
  3. For a change, cancellation or service request, contact help and your project owner. An email request does not itself amend your agreement or confirm a cancellation.

Data and privacy

Keep a request specific and sensitive data out.

  1. For access, export, retention or deletion questions, identify the company, relevant system and the type of request without attaching the underlying personal data.
  2. Authority and identity must be verified through the agreed process before any data is released or changed. Do not send identity documents unless a secure approved route is provided.
  3. Review the Data Privacy page for scoping decisions about access, hosting and cloud models. It is educational guidance, not a certification or a substitute for your agreement.
Read Data Privacy →

Need a hand?

24/7 support request intake. You can email a request at any time. Response and resolution commitments follow your service agreement; this does not promise round the clock staffing or monitoring.

help@coreagentic.work

Email opens your mail app. This website does not submit a ticket. Please leave out passwords, access tokens and private records.

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